London most rudest bus driver

I am a traveller who have been travelling to most different parts of the world but I swear I have never came across the most rudest bus driver in my life. I came back home and google to see where I could file my complain to and found out an interesting article from the BBC news (article read to believe it yourself ) that the complain on London bus driver have increased to 66,000!! I was shocked to read the comment, complain people posted.
First of all, I have been here only 4 months. When we first came to London, we went to the ticketing office in one of the tube station to get our weekly card so we could go around freely with their public transport. We asked for 2 adult and 1 child. Later he confirmed with us that our boy will be travelling for free since he is 10 and as long as he is accompanied by an adult. So we thought, great!! than it will be only two adult oyster tickets that we need to get.
One sunny day after our trip to one of the market, we hop into a bus 283 from Shepherd Bush Market at around 17:10. He pointed rudely at my son and asked me to show his oyster card. We being new here and since we were once informed by the London ticketing office that our son would be travelling for free until he reaches the age of 11. I politely answer that he is only 10. This damn driver shooked his head and asked me to pay. I said again but he is only 10 and I am not lying which he is 10. Which parents go around and carry a passport of a 10 year old child. I didn't. So I thought ok if he dont trust I can pay as it is ok even though I was frustrated. My husband came forward and ask me what happened. I told him and he asked the bus driver why does his son needs to pay as he is only 10. The reply from the bus driver was so damn rude that he insisted we pay or get off from his bus. There goes my husband head, he shouted at the bus driver that his son is only 10. The bus driver chases us off the bus and he on a very loud siren. He says that my husband is harassing him!!! Damn, who is harassing who? My husband said I have a copy of his passport in my phone and he can prove to him but the bus driver did not want to see and insisted that we get off from "HIS BUS"!!

My husband took a snap of the driver photo before we left. As we were walking along the side pathment, the driver were driving slowly beside us pointing his finger and was reacting as if he was putting on a challenge. How stupid can a person be? You are a bus driver, don't act as if you own the bus even. We the customers pays your salary to get this going.
Later at the traffic light he stop and when it turn green we were crossing and walking, I was shocked that he tries to retaliate by rolling his bus slowly toward us who is walking crossing the road. In my heart, try to hit me and I swear where you will end up.

I seens few cases of such rude driver here which happened to others while I was on the bus too. I felt that the driver here were given too much authority and they felt they can chase even a paid passengers off  if he feels he does not like us.

After this incident, my husband and I try to avoid taking the bus. we thought busses would be nice to travel in rather than tube as we can sit and look outside but not after this incident of meeting the most rudest bus driver.

I really hope that the Transport for London would seriously take a look into cases of such driver if they do received such a big increase of complain about their driver. I know driving a bus is not an easy job, but I know too that there are not many easy job in so many aspect and areas and that does not mean you can start to be rude to people because your job was not an easy job. I have been all along into the service industry and I have always smile and be polite even at some days where it can be very tiring for me.

For other passengers who faces the same situation like I did, please do drop me a line and if the number increases here, we could gather together and come forward to stop this.

Different article to read:
Complain about bus driver
Transport for London releases complaint
Refused access: fighting for the right to travel by buses